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Settings not working

Tom Raas

Hi,

Really like the plugin, works smooth! The only thing we need to do now is to activate the cross, but the advanced settings doesn’t seem to work. The simple settings are visible on the front-end but if we test the cross or selected attribute feature, they don’t show up (Also checked the classes, but nothing seems to change).

I already fixe the familiar cross issue which many ppl have: https://www.youtube.com/watch?v=LGomum3lwHw&ab_channel=GetWooPlugins

I tried installing a standard WC theme, but it doesn’t seem to break due to my theme.

Do you know what is causing this?

Ps: the site is currently in local development, so sadly can’t share a link yet.

Shahin Sid

Hi Tom,

First of all, give me a product page link as an example to check.

Then, can you please give us a temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Tom Raas

We can’t do this at the moment. Only thing I need to know if the out of stock blur function is a pro feature. I have read some things that it should work without pro, but also that it’s a pro feature. In the plugin, it’s not very obvious while other features are marked with pro.

Please let me know, so we can make decision and continue development.

Thanks in advance!

Shahin Sid

Hello Tom Raas,

It’s not a Pro feature but sometimes WooCommerce AJAX Variation threshold doesn’t work properly when you have lots of variations and some other reason.

In such cases, you have to disable the AJAX variation threshold of WooCommerce. Then the blur/cross feature will work fine.

In the PRO version of our plugin, we have such a feature to disable the ajax variation threshold.

Thanks