I recently purchased the lifetime plan for your Variation Swatches plugin for $149 however
the download shows that it will auto renew in 12 months. Please see attached images of
your checkout screen and my subscription.
Hello Roee Yehezkilof,
Thanks for reaching out to us. I have transferred your issue to our sales department, they will come back to you as soon as possible.
Could you check here: https://prnt.sc/105jccp
We received 2 orders from you.
Correct. They are 2 orders for different things.
Can you please make sure they are both lifetime purchases and not yearly bills?
Could you check here: https://tinyurl.com/yblrfuvd
Foor variations you have a yearly business license and for gallery pluign, you have a lifetime license.
That is where there is an issue. Please look at my previous screenshot. Basically when placing the order for both
it showed that I am paying for the “lifetime” version. After checkout (the screenshot you provided) shows that it is not a lifetime purchase.
Please make sure it is updated correctly.
Give me the login details of your website and I’ll try to login to your account and try to fix it.