I purchased a Theme for our store called Woodmart by Xtemos, and it seems it is not completely compatible. When you attempt to make a Variant Selection on the product page it does not recognize that you have made the selection. So you are not able to add to the cart. It also does not change the Main image as you toggle through each color. I do have a default set.
It also does not allow you to make Variant Selections on the Shop Page nor does it change the Main image when selecting the swatches. Same with the Quick View.
Are you able to assist in getting this to work, as we really want to use your Swatch tool (they have a built in one but it is awful)
See Function Issues here:
Product Page: https://www.screencast.com/t/ubZLpg0BYCpS
Shop Page: https://www.screencast.com/t/buAwezSkz
Update: I realized that I had an older version of your plugin installed on this new development site. I just downloaded the latest version and updated it, there seems to only be two issues still.
1.On the Shop Page some of the products are showing the Swatch Images, while others are not. The two Sparco Products are set up identically as far as Swatch Settings and Variant Images so I cannot figure out why they are not displaying.
Video of Shop Page Images Missing: https://www.screencast.com/t/1Tf8a3lIFWBc
2. On the Shop Page the Main Image does not change when you select the Swatch image. But it does work inside the product page.
Video of Shop Swatch Images not changing Main Image: https://www.screencast.com/t/okrzgdxd7KZ
Hello Brooke Parker,
I can see, you are using this feature: https://prnt.sc/101vhmo
Note that, this feature is only for GLOBAL ATTRIBUTES.
In the ‘Sparco Neck Collar’ product, you are using Global attributes and that’s why they are appearing in shop page: https://prnt.sc/101vj11
But in the ‘Sparco Anatomic Neck Collar’ product, you are using manual attributes which are created directly from the product page: https://prnt.sc/101vk4e – that’s why they are not appearing in the shop page.
Thank you for the reply to issue 1. But could you please reply to issue 2?
Issue solved. Please, check and confirm.