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Swatch Bubbles

Michelle Martin

Hello,

After updating plugins as mentioned from previous ticker, the swatches are still showing the same.  Now that it has been updated it went back to the color swatches not working again when selected.

Golam Kibria

Hi Michelle,

Please check now. I think it was a caching issue.

Try clearing the browser cache if the problem persists on your side.

Let me know if the problem is resolved.

Thank You

Michelle Martin

Hi Golam,

I have cleared all cache and the swatches are still doing the same.

Please let me know if I need to look at any settings.

Thanks.

Michelle Martin

Hi Golam,

The issue isn’t with a shirt that has multiple colors.  The issue is a shirt that doesn’t have any colors as you can see in the attached picture.  There appears bubbles under the item with all the sizes with the shirt image.  This never did this before, it use to be a drop down for size and no color bubble.

 

I appreciate you helping with this case.

 

Michelle

Michelle Martin

Hello,

 

Just wanted to follow up on this case to see if you were able to find a solution to the products that have no color options, but are showing multiple bubbles under item with product image in the bubble.

 

Thanks.

Golam Kibria

Hi Michelle,

Sorry for the delayed response 🙏, we had a vacation.

I am sorry for the inconvenience. The screenshot was not uploaded.

Can you give me the product link or try reuploading the image again.

Thank You