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Pro plugin not automatically updating.

Fabian Zeeb

My Variation Swatches for WooCommerce – Pro is not automatically updating. The Free plugin does, which breaks the Pro plugin. My stores are in Multisite environment where all plugins are managed in Network Admin. The domain for Network Admin is same name used in my License. How do I resolve this?

Is Free Plugin needed when Pro plugin is being used?

Golam Kibria

Hi Craig,

I am sorry for the inconvenience. I can see that you have updated both of our plugins.

You may experience delayed update notifications for the premium version.

We are working on this issue. Is there anything else I can do for you?

Thank You

Fabian Zeeb

Is it required to have the Free Plugin installed along with the Pro Plugin?

My main concern is if the Free Plugin auto updates and the Pro does not, then this function in our stores is broken.

Is it a known issue that Pro plugin does not auto update?

Golam Kibria

Hi Craig,

You need to keep the free plugin installed and active. The premium one works on top of the free plugin.

We know that the premium one shows a delayed update notification. We are looking into this.

In most cases, we release an update for both versions. You can perform a quick check here to see if the premium has an update.

Is there anything else I can do for you?

Thank You