We recently shut down our store and I cancelled all subscriptions (including swatches). Today I got an email saying my subscription had been renewed for $49.00. Can I get a refund on that? We are no longer in business and do not need the service. I’m not sure what happened.
-Bryce
Ahmed Ehsaan
Hi Bryce,
I’ve refunded your purchase! Hopefully, we can help you next time.
Subscription renewed but it shouldn’t have
Bryce Warning
We recently shut down our store and I cancelled all subscriptions (including swatches). Today I got an email saying my subscription had been renewed for $49.00. Can I get a refund on that? We are no longer in business and do not need the service. I’m not sure what happened.
-Bryce