Hi Shaun,
Did you update both the free and PRO versions?
Your shared login details did not work, please revise and notify me.
We will investigate the issue.
Thank You
Hi there,
Username ShaunOrmsby
Password Allblacks77!!
Yes I updated both plugins . I have had to reinstall a back up of my site.
Hi Shaun,
I have updated the plugins on your site. The issue should be resolved now.
Please let me know if the issue is resolved.
Can I close the ticket now?
Thank You
Hi Shaun,
We really get excited & honored when you use our plugin in your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Thank You
Fatal error
Shaun Ormsby
Hi there,
I have both the additional variations pro and swatches pro plugins, I know you guys do updates all the time but my site seems to have a few issues with layout when I do the updates with your plugins. is this typical for your updates. It’s just s concern for me right now. I like the plugins but just issues with the website after updates. I just got this error just now and had to go into recovery mode. Plugins seem to be creating conflicts.
Error Details
=============
An error of type E_ERROR was caused in line 6 of the file /home/customer/www/thebeloveproject.net/public_html/wp-content/plugins/woo-variation-gallery/includes/class-woo-variation-gallery-migrate-request.php. Error message: Uncaught Error: Call to undefined function WC() in /home/customer/www/thebeloveproject.net/public_html/wp-content/plugins/woo-variation-gallery/includes/class-woo-variation-gallery-migrate-request.php:6