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Main picture size not respected

Andrei Decu

https://woocommerce-258257-1080449.cloudwaysapps.com/

Any idea why the product thumbnail is rendered full size, please?

I’d like it to behave as it does on the original template without your plugin active – where it does a nice zoom on hover and loads the correct thumbnail size. Right now all the pictures are loaded as full size, ignoring all thumbnail sizes settings.

I actually bought the Pro version because your product showcase shows the exact pattern of behaviour that I was expecting. That was not it.

Please advise.

Humayon Kabir

Hi Andrei,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

Hope to hear from you soon!

Thank you