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Variation Swatches Pro causing product page to break

Hi there, I just bought this plugin, as i need the swatches tool for all my products but once I activated the pro version it caused my single product page to crash, looks like a CSS issue from the custom fonts. Example is shown below on the screenshot of how the normal page is and after I activated the plugin how it breaks.

I looked through the console errors, on the network, it seems the request for the page is firing a 500 error along with a lot of font loading problems.

Not sure what the cause of this is, but it is imperative that is solved quickly due to the deadline of this project.

This error only occurs when the pro feature is enabled.

All screenshots been attached to this email.

 

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Humayon Kabir

Hello Charlton floate,

Hope you are well.

First of all the product page is showing properly. Check this.

We tried to debug the issue by log in your website but your above-mentioned password is not working. Please provide us with your valid login password. It will be better if you provide us with your staging/sandbox website access.

Have a look at this: https://www.loom.com/share/7b319edb54c34cf5817e32f293109ffa

However, make sure that you are using the latest version of Variation Swatches For WooCommerce plugin which is right now 1.8.1.

Also, Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you