Public Ticket #73755

Variation image & colour swatches not working

Andrea Giaccaglia

4 years ago

The Variation image & colour swatches is not working.

when I click into the item and click the variations it does not work. The small variations on the lower left side.

Please help! Urgent

4 years ago

Hello Andrea Giaccaglia,

Please, try disabling this feature: https://prnt.sc/yhmwec

I hope your problem will be solved. Thanks

4 years ago

Thank you for you reply.

Unfortunately, that was already disabled… so did not work…

4 years ago

please help! this is urgent and affecting my sales this weekend.

4 years ago

Hi Andrea,

We are sorry for the inconvenience.

We are working to fix the issue as WooCommerce just released the 4.9.0 version.

Could you rollback to the 1.1.2 version for the free and premium version? Here is the tutorial on how you can rollback: https://www.loom.com/share/2d8bc9351e864e1d964e319e27564250

We are working. We are trying to fix the issue as soon as possible. For now please rollback.’

If it doesn’t help, let me know. I am the developer of this plugin, Could you add me here on Skype?

My Skype email address is: [email protected]

Please add me and say hi. I am waiting for you there to quickly squash your issue.

Thank You

Ticket is closed.