Hello Liza Van Wyk,
Please, make sure you are using the latest version of the Free ( 1.1.7 ) and PRO ( 1.1.7 ) plugins.
Thanks
Public
Ticket #73640
Hi Shamser,
I have followed all the tutorials and done research on the error I followed up on another support ticket that has been resolved I deactivated all my plugins for variations and activated one by one to find the problem. I have updated the version to no avail.
The culprit acting up on my site is the “Variation Swatches for WooCommerce – Pro” I have deactivated this and using the free version and seems to be working but as soon as I activate the Pro version as above my site is faulty and variation images do not show could you please assist me with this.
It has been giving me problems for the last couple of weeks and I need to finish the website.
Any info is highly appreciated.
Kind regards,
Liza.
Hi Liza Van Wyk,
Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.
Thank you
Hi Charlie,
Please see attached document I would be happy to give you site access to assist me if that is the problem I am about to give up and I find it very difficult to give up. But I don’t know how to fix the issue.
Could you please tell me where to get this update it’s not visible to me on product pages subscriptions or wordpress
‘Please, make sure you are using the latest version of the Free ( 1.1.7 ) and PRO ( 1.1.7 ) plugins.’
Hello Liza Van Wyk,
Please, make sure you are using the latest version of the Free ( 1.1.10 ) and PRO ( 1.1.10 ) plugins.
You can give me your admin access if you don’t know how to update plugins.
Thanks
Hi,
The variations the 1.1.10 and pro 1.1.10 pro plugins is what I am using do you have an email address I can send to please so you can see exactly step by step what I am saying when looking at the website – there is a huge time difference between NZ and the rest of the world
Username: eloqplugin
To set your password, visit the following address:
https://eloq.nz/wp-login.php?action=rp&key=m9WOYdaQh4piMe9hp36W&login=eloqplugin
Hi Liza Van Wyk,
Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.
Thank you
Ticket is closed.
WordPress caught an error with one of your plugins, Variation Swatches for WooCommerce – Pro.
Liza Van Wyk
Hi
Could you please assist with the above error message –
WordPress caught an error with one of your plugins, Variation Swatches for WooCommerce – Pro.
This has been flagging me about my site for the past couple of days could you please assist in this matter could this be a php problem?