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Image swatch not working – unable to ‘Add to Cart’

Wendy Horne

Hi, there

I am using Elementor and have set-up a product page.  eg.  Check this out

https://www.victorianandedwardianprints.co.uk/product/abbotsbury-fisherman-c1920/

However, as you can see, I can select Print Size (Radio Button), Mount Clour (Radio button) but NOT Frame Pptions (image).  Cart greyed out.

What have I done to try and resolve?

  1. Set default theme to 2021 – problem still, exists
  2. Used Astra theme page as the template for Products (and not my custom Elementor) – problem still, exists
  3. Disabled Swatch plug – it works perfectly as dropdowns

What is the problem and how do I resolve?

PS.  Happy to provide admin access, if required

Thanks

Humayon Kabir

Hi Martin,

Could you update your free and premium version of the WooCommerce Variation Swatches plugin?

The current version of swatches plugins is the following.

Variation Swatches for WoooCoommerce – Version 1.1.6

Variation Swatches for WooCommerce Pro – Version 1.1.6

Please make sure you are using the same version and let me know your reported issue has been fixed or not in this latest update?

Thank You