Hi Doris,
Can you please give us a temporary admin access to your site? We’ll try to investigate the issue for you. Also share your credential of our site getwooplugins.com
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thanks
Update installation can’t be finalized
Doris Zeikus
Hi,
I had been using Variation swatches pro and purchased an update just a few minutes ago. I followed the steps to activate the update – I registered th e domain, I copied and pasted license key, pushed the “Save changes” button and then went back to the Plugin-Overview. There I should see the available update. But there aren’t any changes and the Plugin doesn’t work either. Can you help me, please?
Thanks.