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Issue with version 1.1.5

Helena Carlsson

Hi!

Did an update on version 1.1.5 and now you can’t choose the options in my shop. I have seen other having the same problem but couldn’t write in those tickets.

Please help me solve this thank you.

Rgds Helena / www.hclaserdesign.nu

https://hclaserdesign.nu/produkt/termosmugg-med-gravyr-langsmal/

Shahin Sid

Hello Helena Carlsson,

Could you please, try clearing your website and browser’s cache? Because I can select the swatches from my end.

Thanks

Shahin Sid

Hello Helena Carlsson,

Please, make sure you have assigned images to those attribute items.

Thanks

Helena Carlsson

Yes I have

Do you know why thid happened?

(I uploaded an image but it doesn’t show 🙁 )

*update: I just saw that I can’t use the “swatch settings” anymore. How can that be when I pay for it? :/*

 

Shahin Sid

Hi Helena Carlsson,

Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.

Also, give me an ADMIN role access to your WP admin panel. I will check in deep.

Thank you