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video from third party not work

Neal Wang

Dear support,
I put a video link from amazon to my pic, but it shows “www.amazon.com rejected our connection request”, I tried the video link from Youtube before, the same result. How I can fix it?

The page I need help with: https://www.nicec.net/product/funcode-adjustable-dumbbell

Tanvirul Haque

Hello Neal Wang,

Have you tried any locally hosted video or Youtube/Vimeo video?


Neal Wang

Hi, I tried Youtube video, but same result. Do you know why it happened? How I can fix it?

Tanvirul Haque

Hi Neal Wang,

We are sorry for your inconvenience. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Image Gallery Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Also, could you record me reproducing your issue using a tool like this? https://www.useloom.com It helps me to quickly figure out the issue and squash it immediately.

Thank you