Incorrect default price when use Show Single Attribute taxonomies on archive page

Javier Aguilar

Hi, there,

I have same problem than Public Ticket #59833.

The displayed price (of a product that has one assigned by default), was changed to another (incorrect) when is activated the option “Show Single Attribute taxonomies on archive page” at Special Attributes > Catalog mode, as you can see in this video (download required):

https://1drv.ms/v/s!Ajr__huirNXohiPyJ5XXpqvNjriy?e=9QQbs8

You can find the required data to access to my WordPress site made with DIVI in the forms for this purpose.

––––

Greetings from Madrid 😄
Javier.

Shamser Suzon

Hello Javier Aguilar,

Please, update your WooCommerce plugin to the latest version and check if the problem is solved or not.

Thanks

Javier Aguilar

Hi Shamser,

unfortunately, the unexpected behavior continues.

I await your news.
Thanks in advance for your help.

Kind regards,
Javier.

Shamser Suzon

Hi Javier,

Thanks for reaching us. We are sorry for your inconvenience.

Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Javier Aguilar

Hi.

I need to know when you are going to be able to review this problem. This issue is interfering with the launch of the website.

To carry out the tests you can use this product: https://fiestapaper.com/bobinas/bobina-papel-de-regalo-corazones-sketch-31-cm-o-62-cm-x-100-metros/

This product is assigned by default to the 31 cm wide variation and has a price of € 8.65. However, your plugin shows on the archive pages € 18.49 which is the other possible option: 62cm wide variation.

 

Shamser Suzon

Hello Javier Aguilar,

What is your admin login URL? I have tried wp-admin and wp-login.php but none of them worked: http://prntscr.com/vgodp8

Thanks

Javier Aguilar

It seems like a security problem caused by the IP of your connection.
I will check with our hosting company and tell you something as soon as possible.

Javier Aguilar

Hi Shamser,

Indeed, our hosting blocks the access requests from certain countries.
I have unblocked access requests coming from Bangladesh.
If it is necessary to do it with another country, please tell me.
Either way, please apologize for the inconvenience.

Shamser Suzon

Hello Javier Aguilar,

What is your username? You gave me the password twice: http://prntscr.com/vhcp61

Thanks

Javier Aguilar

I apologize for the setback.
You already have the username and a new password.

Shamser Suzon

Hello Javier Aguilar,

Please, update your woocommerce plugin to the latest version: http://prntscr.com/vhvl2i

Let me know if the problem is solved or not.

Thanks

Javier Aguilar

Please, I need an answer for this problem, it is urgent.

Javier Aguilar

I still waiting for a solution.
This ticket was opened three weeks ago.

Tanvirul Haque

Hi Javier,

Thanks for reaching us. We are sorry for your inconvenience.

Could you please update those plugins https://prnt.sc/vsonzs and disable you all kind of caching and optimization system?

Thank you

Javier Aguilar

Hi Tanvirul,

Unfortunately  the problem continues after updating both plugins and disabling any caching and optimization system.
Remember that this occurs when the option “Show Single Attribute taxonomies on archive page” is enabled, which is shown in the attached image.

Tanvirul Haque

Hello Javier Aguilar,

I have checked it on my local setup with the Divi theme but not found such an issue like this. Could you please try again after updating your theme version https://prnt.sc/vx9d43

Thanks

Ahmed Ehsaan

Hi Javier,

I am the developer of this plugin, Could you add me here on Skype?

My Skype email address is: [email protected]

Please add me and say hi. I am waiting for you there to quickly squash your issue.

Thank