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the swatch plugin makes my entire list of items in my shop disappear

Liam Hulme

the swatch plugin makes my entire list of items in my shop disappear

i have disabled the plugin and they come back, then turned it back on and they disappear again, you can see this without signing up to my site.

go to my site and click shop at the top and you will see a blank page

Hakik Zaman

Hi Liam,

Thanks for reaching out to us.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists.

=> If the issue is resolved, you will understand which plugin might be the culprit of this error by activating your additional plugins one by one.

To try the above steps, I recommend troubleshooting mode using the WordPress official plugin.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can try this plugin to share a passwordless login link.

Or,

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you