Hi Aldis Kazakevics,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
Thank you
Thank you,
I have done this and it looks like Flexible Checkout Fields for Woocommerce Plugin was causing the problem. So I removed this and installed another Plugin callse Checkout Field Editor for WooCommerce, but I am getting the same error with this plugin also.
I need to collect customer’s vehicle registration number during the checkout process, thus it is important for me to have those additional fields.
Any suggestions?
Thanks
Aldis
Ok, I have workaround solution. I have added additional fields on the product page, not on the checkout page. So this has resolved the problem form me hopefully.
Will continue monitoring the problem.
Thanks
Aldis
Hello Aldis Kazakevics,
If you are enjoying our plugin & support, please rate here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired to keep this plugin updated for you.
Thanks
Internal Server Error
Aldis Kazakevics
Dear Sir or Madam,
I purchased and installed Variation Swatcher for WooCommerce yesterday for my website www.ipairc.ie.
I installed as per instructions, free version and also add on ZIP file after the purchase downloaded from the Dashboard, as well as inserted the license key.
Since I installed your plugin, I am getting INTERNAL SERVER ERROR message at the Checkout. Once customer fills out all the details and press Place Order button – it displays Internal Error Message, however customer is being charged. I am using Strip to process the payments, and I can see funds hitting the Stripe account, despite Internal Server Error.
To verify, I had disabled and deleted Variation Swatcher for WooCommerce plugin, and this also resolved Internal Server Error problem. Once I re-installed your plug in – problem started again.
Could you please help to resolve ASAP, as I have to keep website in Maintenance Mode, until issue is resolved.
Thank You
Aldis Kazakevics