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Variable Product Issue

Josephine Pagel

HI there,
I hope you are doing well.
For some reason, one of my products isnt slashing out the variations that aren’t available. Instead of crossing the unavailable variations out, it requires that you select the options and then tells you that these aren’t available.

You can see the difference between the desired functionality and what is happening to one of my products below:

I have looked at all the settings and can’t see what could be impacting this product. i have even tried to create a new product with the same variables and this is still happening. Please advise how I can move forward.
All the best,
Jozi

Hakik Zaman

Hi Josephine,

Thanks for reaching out to us.

For this product, you have 15 variations.

However, for this product, you have 35 variations.

It seems you are using our Free version.

Using our version, the blur-and-cross feature will work for up to 30 variations.

When you use the Pro version, this feature will work for up to 100 variations.

I hope it will clear up your confusion.

Thank You