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Variations don’t work

Nas Bahrudin

Hi two weeks ago, I realised that the product sizes were not showing so I downloaded swatches. It worked for a few days but then today realised it’s not.

Can someone assist please?

Golam Kibria

Hi Nas,

Did you check deactivating our plugin?

Does it show the default drop-down?

Please check after deactivating our plugin.

And share a product page link here.

Thank You

Nas Bahrudin

STAAL

I’ve deactivated the plugin and it shows the default drop down menu

Nas Bahrudin

Upon clicking the sizes, there should be the elaboration of the dimensions appearing right below it. This is what it shows in my backend. It appears well in backend, but on front end, it fails to load

Nas Bahrudin

Uploading screenshots here and uploading image here doesn’t seem to be working

Nas Bahrudin

So you can see the new information
especially the sizes shows on backend, but not on front end

Golam Kibria

Hi Nas,

Please give me temporary admin access to your site. I will investigate the issue for you.

You can try this plugin to create a passwordless temporary admin access link.

Once created, please share the link here.
Thank you

Golam Kibria

Hi Nas,

It works when you are logged in.

I believe that it is due to caching.

Please check after clearing your server-side cache.

I will wait for your feedback.

Thank You