Hi Jouko,
Thanks for reaching out to us.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Hope to hear from you soon.
Thank you
I made additional observations. With another product, where only one attribute was used for variations, the stock level worked correctly. In my example video, the product has two different attributes for variations. There might be a connection with this.
Hi Jouko,
Unfortunately, you haven’t shared the screen record.
Please share the screen record link with us.
Hope to hear from you soon.
Thank You
The video (3,89MB) was attached in the second e-mail. Please check it out.
Hi Jouko,
Sorry for the inconvenience. For your information, we(the support engineer) don’t have access to the email.
Please upload your video to the Google Drive, or WeTransfer, or Dropbox.
Then give me the sharable link here to check it for you.
Hope to hear from you soon.
Thank You
Hi Jouko,
But if you have enabled the stock levels for only some of the variations, the variables with disabled “Show stock levels” also show some stock levels, which is incorrect information!
Unfortunately, we have no control over the stock message. Our plugin just converts the default dropdown to swatches. Can you please temporarily deactivate our Swatches plugin? Then check how it displays the stock message.
If you want the disabled behavior of the out-of-stock swatch, please make sure, you have enabled this option.
Hope to hear from you soon.
Thank You
Stock level misfunctioning with Product Variations
Jouko Lehtomäki
If you have enabled or disabled “Show stock levels” for all the variations, the plugin works OK. But if you have enabled the stock levels for only some of the variations, the variables with disabled “Show stock levels” also show some stock levels, which is incorrect information!