Hi ROCK,
We apologize for the inconvenience and the delayed response (it was our weekend).
(Our team is working to upgrade the existing system).
I have forwarded your ticket to our team.
We will inform you once your account is updated.
Did you pay using Paddle? Paddle charges VAT and they should also send you another invoice with Paddle.
I will wait for your feedback.
Thank You
Can’t download Invoice again
ROCK Design
Hello,
Again this year we can’t download the invoice of the latest order (#161531)
I can see in my tickets that I’ve asked this 2 years ago and last year, can you guys please fix this?
And why is the amount that we have paid a lot higher then $149,-.
Best regards,
Michel Rikkert