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Hi,

Last year I had the same problem. I can’t download an invoice for a purchase from my account. I also asked for the invoice data to be entered into the system, which would allow invoices to be generated automatically. It’s the 21st century…

Please send me an invoice for order #162058 from December 12, 2024, for the amount of USD 49.00. Here are the company details for the invoice:

Vilarte Polska Sp. z o.o.
ul. Magnacka 15
80-180 Gdańsk Kowale

POLAND

VAT-EU (NIP): PL6040161497

Payment was made directly – by credit card.

Best regards,

Jarosław Skobejko

Golam Kibria

Hi Jarosław,

Apologies for the inconvenience.

Our development team is working to upgrade the system.

Hopefully, the issue will not be repeated next year.

Anyway, I have forwarded your ticket to our team.

We will inform you once your account is updated.

Thank You