fbpx
Want To Add Extra Images Per Product Variation? Download This Free Plugin

problem with moving buttons

Hi,

I have a problem with moving buttons on my website on desktop.

The problem is shown in this video:

https://app.screencast.com/R8wzzVPzSsb1A

Moving buttons is shown from 10 second.

Do you know how to eliminate this effect?

 

Greetings

Michal

Hakik Zaman

Hi Michal,

Thank you for reaching out to us. We have no script for the scrolling mouse event. So, it might be an issue from another plugin or theme.

=> Kindly, Install & Activate a plugin called Health Check & Troubleshooting.

Please kindly do a theme conflict check by doing these steps to identify the error :

=> Enable the troubleshooting mode- https://paste.pics/QXIXW

=> Activate a default theme like StoreFront- https://paste.pics/QXIYF

=> See if the problem persists. 

=> If the problem is resolved, you can understand if the issue is arising for the theme or not.

Also, kindly do a plugin compatibility check by doing these steps to identify the error :

=> Enable the troubleshooting mode- https://paste.pics/QXIXW

=> Deactivate all of your additional plugins except WooCommerce and Variation Swatches for WooCommerce Plugin in troubleshooting mode.

=> See if the problem persists.

=> If the problem is resolved, you can understand which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Okay. Perhaps there really is a problem with the theme because by disabling other plugins the problem still exist.

Anyway. I have a bigger problem now.

When I have pro version launched then soft overwrites me graphics in the product.

You can see this on video:

https://app.screencast.com/fLuNMwc17mlyF (problem with gallery and related product)

https://app.screencast.com/eWHZCU2fdVT58 (no problem with this because plugin is off).

Do you know where is the problem?

Hakik Zaman

Hi Michal,

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Enable the troubleshooting mode- https://paste.pics/QXIXW

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists.

=> If the problem is resolved, you will understand which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

OK. Thank you. I found plugin which caused problems. It Was mailpoet.