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variation image gallery is not working

mohd sharukh

hello there i am using your plugin names additional variation images for woocommerce, image gallery for variation is not working, its showing the images but slider not working it only shows gallery images on left corner of the site but when i am clicking on that image nothing happens please tell me how to resolve this
thanks

Hakik Zaman

Hi mohd,

Thank you for reaching out to us.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and Additional Variation Images Gallery Plugin.

=> See if the problem persists.

=> If the issue is resolved, you will understand which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this- https://www.useloom.com
It helps me to figure out the issue quickly.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can use this plugin to create instant passwordless login links.

Or,

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Hakik Zaman

Hi mohd,

Thanks for sharing the loom.

From my inspection, you are using the Woostify theme.

Woostify theme has a built-in gallery option, so you have to disable their built-in gallery and enable the default WooCommerce gallery.

If they have a visual option to enable the default gallery please enable it from the theme settings.

If they have no option to do that, please contact their support for a snippet to enable the default WooCommerce gallery.

Unfortunately, you can’t use two different gallery scripts on the same site.

I hope this message will clear up your confusion.

Thank You