Hi David,
Thanks for reaching out to us.
Are you syncing your product data from an external source?
If not, can you recommend how to sort out the mismatched issues, e.g. On this product with the last 2 colours.
Can you please give me a screencast by reproducing your issue? You can use a tool like https://loom.com.
It will help me figure out the issue.
Hope to hear from you soon.
Thank You
No we are not synching products from an external source.
I have temporarily corrected the mismatch issue by adding back an attribute colour we removed. This is not good business as sometimes a colour is discontinued and needs to be removed. Your plugin is forcing the mismatch.
Pro also has a nonce conflict with ACF Pro. I cannot save the product when Swatches Pro is enabled but I can when only the basic plugin is.
I would like to remove all references to your plugin, then do a clean build. Please advise on how to do this.
Hi David,
I have temporarily corrected the mismatch issue by adding back an attribute colour we removed. This is not good business as sometimes a colour is discontinued and needs to be removed. Your plugin is forcing the mismatch.
I think you have a ticket with the same issue.
Previously, we kept data using the Attribute name, but, to be compatible with WPML we keep data according to the position number of the Attribute data.
You can roll back to the 2.0.31 version for the free and premium versions. Here is the tutorial on how you can rollback: https://www.loom.com/share/2d8bc9351e864e1d964e319e27564250
Please download the 2.0.31 pro version of “Variation Swatches For WooCommerce” from here:
https://drive.google.com/file/d/1PnNEO7C3KxzIfeo46yOiX0NZQLQN1kqv/view?usp=drive_link
Pro also has a nonce conflict with ACF Pro. I cannot save the product when Swatches Pro is enabled but I can when only the basic plugin is.
Can you please give me a screencast by reproducing your issue? You can use a tool like https://loom.com.
I would like to remove all references to your plugin, then do a clean build. Please advise on how to do this.
Can you please explain what references do you want to remove? It will help me to give you the right direction.
Thank You
Hi David,
What are the versions of Variation Swatches and Variation Swatches Pro while you were recording the issue?
This is not good business as sometimes a colour is discontinued and needs to be removed.
If you remove some color you have to check the Swatches settings and should change them according to your new attribute term order.
It will not happen with 2.0.31. Hope to hear from you soon.
Thank You
Hi David,
Please check my reply again. You didn’t answer my questions.
We have tried changing numerous times and it does not work or save.
What have you tried? Can you please explain a bit more?
Thank You
Cannot save swatches in Pro
David Tattersall
Hi GetWoo…
We seem to have some DB conflicts with the Swatches plugin. Some swatches will not update and cause a nonce error, others update but mismatch between the swatch and the attribute/variation.
What I would like to do is clean our DB of all references/settings of your Swatches Plugin, then start again. Can you please advise on how to do this safely?
If not, can you recommend how to sort out the mismatched issues, e.g. On this product with the last 2 colours.
https://paramo-clothing.com/en-gb/explore-range/product/mens-grid-technic-baselayer/
Thank you.