Hi Lucie,
Please share your login details for our site [getwooplugins.com].
We need this to investigate and manually fix the issue.
Hope to hear from you soon.
Thank You
Hi,
My login name is [email protected]
What do you need ?
I’m so sick of this situation that I’m changing my WPtheme in order to NOT USE ANYMORE this plugin.
How can I get a refund for this year ? How can I cancel this automatic annual payment ?
Sorry for the delay of response, I don’t receive emails frome getwooplugins anymore. Don’t know why.
Lucie
Hi Lucie,
My sincere apologies for the inconvenience.
You can download the file from here.
And perform a manual update like this: https://www.youtube.com/watch?v=anzv8IsiP2o
Our team is working on the issue. We will get back to you soon.
We will permanently solve this issue so you don’t have to switch your theme.
Changing the theme will be a lot of work.
Thank You
Still no downloads available in my account
Lucie HELOT
Hi,
I would like to update my pro version of Variation Swatches BUT since my first order 2 years ago, I have to ask to send it to me because NONE of the updates are visible on my account.
Do someone have the same problem as me ? How could it be fixed ?
Since the renewal in April 2024, I have not been able to use the premium plugin for a single day !!Lucie