Hi Hanna,
We are sorry for the inconvenience.
Some of your products are using custom attributes (product level).
Please replace them using the global attributes.
(Here is a screencast of how to do it).
Let me know if this helps resolve the issue.
Thank You
Color attributes issue
Hanna Tovsta
Hello dear Support Team,
Our client uses the free version of the plugin for the store. The color attribute doesn’t work for some products.
It shows just a button instead of a colored box.
For ex., this product https://lacalletacos.com/product/unisex-t-shirt/ works well -> https://prnt.sc/Dp2qabZtWyWb
and this product doesn’t work https://lacalletacos.com/product/la-cantina-skeleton-grid-bw/ -> https://prnt.sc/FEeduoBW9qEG
The colors have been added to all attribute terms: https://prnt.sc/MeFvNpjc13oQ, https://prnt.sc/1Sx3uIlbpPH1.
Please help!
Thank you! Kind regards,
Hanna Tovsta