Hi Geoffrey,
Thanks for reaching out to us. We are sorry for your inconvenience.
Can you please give me a link from your site where I can check the issue?
Hope to hear from you soon.
Thank You
The problem occur in this page (because of variation) : https://www.performe.co/produit/collagene-marin-type-1-3/
Currently i deactivated the “label to buttons” feature, but if you want to test it you can reactivate it throught the wordpress panel.
In addition, i duplicated my wordpress site (but not my database) in a dev environnement and this bug does not appear
Here the dev site where the plugin works : https://algoprod.fr/produit/collagene-marin-type-1-3/
Thank you
Hi Geoffrey,
Unfortunately, I was unable to access your admin dashboard and neither could activate the plugin.
Can you please check the capability of the given user?
Please make it administrator, so that I can check it from my side.
Hope to hear from you soon.
Thank You
I’m sorry i just forgot to give administrator access,
You can try now it should work
Thanks
Hi Geoffrey,
Can you please temporarily activate the parent theme?
It seems like the issue is with your customization inside the child theme.
Somehow you have dequeued the Swatches scripts.
I have checked the rendered page and didn’t find the scripts.
You can try the following steps to activate the parent theme in troubleshooting mode:
=> Install & Activate a plugin called Health Check & Troubleshooting.
=> Enable the troubleshooting mode- https://paste.pics/QXIXW
=> Activate the parent theme JupitorX. For example- https://paste.pics/QXIYF
=> See if the problem persists.
=> If the problem is resolved, you can understand if the issue is arising for the theme or not.
Hope to hear from you soon.
Thank You
As you said the script has been dequeued, I didn’t know so i resolved the problem with the plugin perfmatters, i just reactivated the script. Thank you for your help.
I just want to know how did you find out that the script was dequeued please.
Thank you.
Hi Geoffrey,
I just want to know how did you find out that the script was dequeued please.
Sure 🙂, simply inspect the single product page and search for ‘woo-variation-swatches/assets/js’.
If you find the script and style of the Swatches plugin, that means it is rendering properly. If you can’t find them, the scripts are not rendering properly.
We get excited & honored when you use our plugin on your site.
If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Thank You
Ok i see thats simple !
Thank you again for your help !
Have a nice day
Hi Geoffrey,
We really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here:Â https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Best Regards
Woo product variation swatches : change select item into button does not work properly
Geoffrey Servant
The plugin worked well for a couple of years, but now since i updated it the variations buttons are not clickable. The only way i find to make it work is to disable the feature that change my select html tag to buttons.