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Product Images displaying incorrectly for varioations in the front end but are correct in teh backend

Jeniffer Pace

Note: My plugin was the older version and I had the free and Pro. It changed to starter.

 

I recently uploaded the updated download and it did a conversion of the old to new database automatically I saw a prompt pop-up. But something must have gone wrong because all my products are displaying the wrong images on the front end variations but in the back end they are correct.

Please help this is affecting my sales.

Hakik Zaman

Hi Jeniffer,

Thanks for reaching out to us.

Can you please share the old version number?

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Also, give me a temporary login access link to check the issue. You can use this plugin to create instant passwordless temporary login links.

Thank You