Hi Simon,
Thanks for reaching out to us. We are sorry for your inconvenience.
Version 2.1 series is a massive change, we have updated the whole codebase.
Please download the latest (v2.1.3) Swatches PRO version and use it with the latest Swatches Free version (v2.1.1).
Please note: Variation Swatches PRO has been deactivated intentionally to save from compatibility issues.
Please check this tutorial to update the Pro version manually: https://youtu.be/anzv8IsiP2o?si=Y3A0g68YApnIROW3
Thank You
Hi Simon,
We apologize for the inconvenience.
Please download the premium plugin from your account.
And perform a manual update like this.
Let me know if the problem is resolved.
Thank You
Hi Golam,
Thanks so much for getting back to me so quickly! I purchased another pro licence as mine had expired (this site was using someone else’s licence that aren’t involved anymore) – and I manually updated the plugin.
Everything is looks to be running fine now!
Thanks so much,
Simon
Hi Simon,
We get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Is there anything else we can do for you now?
Thank You
When updating free version, the pro version is deactivated
Simon Charlton
Hi there,
Why does the pro version of the plugin deactivate when I update the free version? I need to update the pro version as well, but the option is not there and I cannot activate it.
Kind regards,
Simon