Hi Nicholas,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists.
=> If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
Thank you
Hi,
i tried disabling all plugins, somethings changed, now you see a preview in the thumbnails, but only of the current selected product and only if there’s an item image in the gallery too.
Here I updated a video example with image in gallery and without: https://imgur.com/a/Pyzhcbw
Hi Nicholas,
Please make sure your theme has any gallery features or not. If your theme has a gallery feature, please disable the theme-built gallery and enable the WooCommerce default gallery.
If your theme didn’t provide a visual option to enable the default gallery, please contact theme support and ask them to do it for you.
Note: This feature is an extension of the default WooCommerce gallery. It will not work with your theme-built gallery. Because there are several themes with different gallery structures. It is not possible to make it compatible with each. That’s why we extended the default WooCommerce Gallery.
Hope to hear from you soon!
Thank you
Color swatches, product page not showing thumbnails of other images
Nicholas Panarelli
Hi,
after looking at your demo https://demo.getwooplugins.com/woocommerce-variation-swatches/product-details/product/sisu-bravado-bq1/ for the color swatches, I noticed that on my product page, the main image changes correctly when I click on the different colors, but the thumbnails under the main image are not showing.
Here’s en example: https://www.gadgetgo.it/prodotto/sacca-2/
I tried disabling the Gallery Slider for WooCommerce plugin to see if there were any conflicts but nothing changed.