Hi Jasmine,
We apologize for the inconvenience.
Please download the premium plugin from your account.
And perform a manual update like this.
Let me know if the problem is resolved.
Thank You
Public
Ticket #155106
Pro plugin deactivating on it’s own
Jasmine Wrightson
Good morning,
I purchased the pro version yesterday and love the features but since activating the pro plugin(add-on) it has self deactivated itself twice, meaning I have to go to the plugin screen in woocommerce and reactivate it. For example, the plugin is was working when I left work yesterday but when I came in this morning, some time over night it has deactivated. Is this a bug or anything you are aware of?