Hi Justin,
We apologize for the inconvenience.
Please download the premium plugin from your account.
And perform a manual update like this.
Let me know if the problem is resolved.
Thank You
Hi Justin,
We apologize for the inconvenience.
Please download the premium plugin from your account.
And perform a manual update like this.
Let me know if the problem is resolved.
Thank You
Hi Golam,
Sorry for the delay there…I’ve installed the update on my staging site and the issue appears resolved. Thank you!
Hi Justin,
We get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Is there anything else we can do for you now?
Thank You
Fatal error after updating Variation Swatches for Woo Pro to 2.0.31
Justin Mazur
Hi,
I just updated Variation Swatches for WooCommerce Pro to version 2.0.31 on my staging server to test out the update and am getting a fatal error (see below).
WordPress automatically deactivated the plugin and when I try to activate it I get a message saying “plugin could not be activated because it triggered a fatal error.”
Can you please have a look and see if there’s a way to resolve this? Thank you. My staging site is https://staging.swansislandcompany.com. Here’s credentials:
Here’s what I found in the log:
Additional context
{ “error”: { “type”: 64, “file”: “/var/convesio/wordpress/wp-content/plugins/woo-variation-swatches-pro/includes/class-woo-variation-swatches-pro-product-page.php”, “line”: 965 }, “backtrace”: [ { “file”: “/var/convesio/wordpress/wp-content/plugins/woocommerce/includes/class-woocommerce.php”, “line”: 350, “function”: “critical”, “class”: “WC_Logger”, “type”: “->” }, { “function”: “log_errors”, “class”: “WooCommerce”, “type”: “->” } ] }