Hi Nyleta,
We apologize for the inconvenience.
Please download the premium plugin from your account.
And perform a manual update like this.
Let me know if the problem is resolved.
Thank You
Hi Nyleta,
I hope that you are doing great.
We have received your email confirming that the issue is resolved 🙂
Our sincerest apologies for the inconvenience again.
We get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here:Â https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
FYI: Please reply to the ticket (we[the support team] don’t have direct access to the email).
Thank You
Have You Changed Your Subscriptions Packages?
Nyleta McRae
I’ve had Swatches for 3 years. During this time I’ve had the swatches on the shop page and then coloured circles on the product pages. All of a sudden these options aren’t working, my subscription is still active and I’m locked out of where it appears those options are added.
In my account it’s now saying automatic updates are disabled, but I bought a 12 month subscription and it’s only been 8 months. In addition it still shows automatic updates are enabled in the Plugins on my site.
Can I please have someone tell me what’s going on?