fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

“Remove main product image from gallery” setting does not work when product variation has only one image

John McCombs

Hi,

I’m having the issue that when the product variation has only one image, the setting “Remove main product image from gallery” does not work. Example: https://staging.tee-zr.com/product/new-test/

 

Regards,

Hakik Zaman

Hi John,

Thanks for reaching out to us. It’s a staging site, please login here and try to reproduce your issue here for one product.

https://wptestbox.com/153786/wp-admin/

Username: admin

Password: demo

Please let me know after reproduce the issue.

Hope to hear from you soon.

Thank You

Hakik Zaman

Hi John,

Thanks for pointing me this.

I have forwarded this issue to our development team.

Please be patient with us, in the next update it will be resolved.

I am unable to give you an exact date.

I will let you know here if I get any updates from the development team.

Thank You

John McCombs

Hi,

Please keep me updated when you have the solution.

Thanks,

Hakik Zaman

Hi John,

Sorry for your inconvenience.

We are on leave for the Eid-Ul-Adha.

We will be open from 23 June 2024.

Then I can push the development team again for an update.

I hope you will understand.

Thank You

Hakik Zaman

Hi John,

Sorry, I haven’t heard back from the development team yet.

Please check this product- https://wptestbox.com/153786/product/hoodie/, and let me know if you want this behavior.

Note: “Color: Green and Logo: No” has an additional variation image. Other variations don’t have any additional variation images.

Hope to hear from you soon.

Thank You

Hakik Zaman

Hi John,

We have prepared the new update. The issue has been fixed within this new update.

Note: There is a massive student protest ongoing within the country, and the government has shut down the internet for the past five days. You can check the situation on YouTube if you want more information. Now the internet is available with very limited speed.

So, we are unable to release the update. But, we will try to publish the new update within this week.

Sorry for the inconvenience.

Thank You

John McCombs

Hi,

Please let me know if the plugin update is ready.

Thanks,

Hakik Zaman

Hi John,

We have already released the version. I am sorry I missed this ticket to inform this update.

Please update to the latest release and let me know whether it resolves your issue or not.

Hope to hear from you soon.

Thank You