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First variation option becomes selected when selecting swatches

Hi there,

Is there a way for the second variation selected to remain active when on of the colour swatches are selected. You can see it jumps back to the first option each time in this video:

https://www.loom.com/share/c7b83f9ce7ac4bc2bc87ed07ed562666?sid=3eaad033-eb50-418b-a11e-42d2def06b6a

It happens on all product pages, but the one in the video is here: https://nationwide-lockers.co.uk/lockers/ten-door-lockers/

Many thanks,
Simon

Golam Kibria

Hi Simon,

We apologize for the delayed response (it was our weekend).

I think there is a plugin conflict/compatibility issue.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins individually.

Looking forward to hearing from you soon.

Thank you

Golam Kibria

Hi Simon,

We apologize for the inconvenience and the delayed response (it was our weekend).

Thanks a lot for explaining the issue.

You have YITH WooCommerce Product Add-ons & Extra Options Premium on your site.

Along with the extra product options feature, they also offer Swatches options (Color, Button, etc).

That is why you were getting the duplicates.

I could not find the duplicates anymore, I believe that you have hidden them with CSS.

Rather than hiding them with CSS, I recommend disabling their swatches option.

Will you please connect with YITH and ask if they have an option or filter to disable their swatch option

Thank You