Subscription is not activated

Hi Victor,

Please download the premium plugin from here.

And perform a manual update like this.

Let me know if the problem is resolved.

Otherwise, please give us temporary admin access to your site. We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!