fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

Problem

Sara Casciaro

Hi, I’m having a problem with my site, activating the plugin, when I refresh any page, update products or attribute names, very often, not always, but repeatedly every other time, it gives me error of the “Bad Gateway 502” page

Hakik Zaman

Hi Sara,

Thanks for getting back to us.

How many approximate variations do you have with each product?

Hope to hear from you soon.

Thank You

Sara Casciaro

Hello, I have 1300 products in my site, among which about 100 products have 30 to 70 variants, while others have 20/10 or just 5 variants

Sara Casciaro

Right now my site gives error every page I open or update, often every 2 or 3 pages, but often it gives it to every page

Sara Casciaro

It depends on the moment, sometimes always the problem, sometimes every now and then, now it has given error for about 7/8 times consecutively to each page

Sara Casciaro

I also use translatepress and after the translation I notice that it happens more often, I also have wp rocket, if there is a need, can you enter as admin in my site to find the problem ? I really like your plugin, but this way I can’t continue, I hope you can fix it

Sara Casciaro

I have also noticed that if I enter incognito mode, when I open a product even with a few variations, it does not load the variations, the loading “wheel” or “Circle” comes out, but it never stops loading and therefore remains loading indefinitely on many products, while on others when I enter they are already loaded

Hakik Zaman

Hi Sara,

How many products do you display on the first load? You have a large number of variations with some products.

So, it is ideal to keep 12-15 products on the first load. Then you can use a “load more plugin” to display the second 12-15 products and so on.

Thank You

Sara Casciaro

Are there any incompatibilities between WP Rocket and your plugin?

Hakik Zaman

Hi Sara,

I have changed a setting here- https://paste.pics/QRK43

Please check whether you encounter the Bad Gateway issue or not.

Thank You

Sara Casciaro

Ho appena provato a fare un giro sul mio sito, con un altro dispositivo, poi ho riprovato dal mio dispositivo in modalità di navigazione in incognito, ma il problema si ripete. Errore 502, Bad Gatevay

Hakik Zaman

Hi Sara,

In that case, please contact your hosting support and ask for any findings they have.

Thank You