Hi Kate,
We are sorry for the inconvenience.
I tried to investigate the issue but the shared login did not work.
Will you please check if the color attributes are configured properly?
This is how the global color attribute works.
Thank You
Public
Ticket #149998
Variation swatches plugin not working
Kate Broughton
Hello … Our plugin was working well for the first several months but now it is no longer displaying colors. The circles that represent the swatches re all blank except for the text. Can you please help because I don’t know how to fix this.