fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

Need Refund: Clickable Out Of Stock Items Not Working as Expected

BAJRANG Lal MANTRI

Without disabling the setting “Hide out of stock items from the catalog” in the WooCommerce settings, your plugin is not letting user to select out of stock variation.

Hakik Zaman

Hi BAJRANG Lal,

Did you set it up like this: https://paste.pics/QJ602?

Hope to hear from you soon.

Thank You

Hakik Zaman

Hi BAJRANG Lal MANTRI,

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Thank you

Hakik Zaman

Hi BAJRANG Lal,

When you enable this option: https://paste.pics/QJ6G2 WooCommerce doesn’t grab the out-of-stock data: https://paste.pics/QJ6GE

Our plugin is dependent on WooCommerce. We don’t run our own SQL query to grab data for better site optimization purposes.

Unfortunately, it is not possible as per your description. Please let me know your thoughts.

Hope to hear from you soon.

Thank You

BAJRANG Lal MANTRI

If that dosnt work then you should mention this in your plugin details, I will need refund as I dont want to disable the setting “Hide out of stock items from the catalog” in the WooCommerce settings as it impacts the whole site and starts showing up all the out of stock products.

Hakik Zaman

Hi BAJRANG Lal,

Please open a private ticket with the title Refund.

Share your Order Number and License inside that ticket.

So that I can forward your refund request to our Sales & Marketing team.

Thank You

Hakik Zaman

Hi BAJRANG Lal,

Thanks for opening the ticket.

I have already forwarded your new ticket to our Sales & Marketing Team.

One of our teammates will reply to that ticket soon.

I am changing the status of the ticket to resolve as you have another ticket.

Thank You