Selection Not Working

Julen Vides

9 months ago

Hello, the selection of variations (In this case sizes) can’t be selected, therefore the product can’t be added to the cart. This happened suddenly.

Could you please help me solve the issue? I can’t sell my products

Thank you in advance

9 months ago

Hi Julen,

Thanks for reaching out to us.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Ticket is closed.