At the product page there is the attribute of size in a circle button with white color. When the user selects a size the selected button is not changing its color and the user can’t see what is his selection.
Thank you for reaching out to us.
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Apologies if I wasn’t clear. I didn’t mention this step.
The buttons do appear, I can see the sizes I’ve set. The user selected button isn’t distinguished among others. It’s not changing color for example therefore the user doesn’t know which one he has selected.
Will you please check if you have a console error on your site?
If you have a caching plugin, please deactivate the plugin and check if you still have the issue.
There is no error in the console (Incognito window + Kaspersky plugin and AV deactivated).
There is no caching plugin installe (yet).
Can you tell me which one I chose? 😀
You have not shared your site or the product URL with us yet.
Please share a product page URL so we can try this ourselves.
Also, it would be better if we could have a look at your plugins list.
Please give us temporary admin access to your site. We’ll try to investigate the issue for you.
Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7