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Sam Kaid

some issues occurred after activating the plugin

slow the loading page

product page image no shows; shows when you try to click on the image or choose a variation

below is a YouTube link to show the image issue

https://youtu.be/RrFKPSjW-To?si=yVjNztVWMnNwIQ-G

the following link which tested on it:

https://woii.com/product/solid-color-curled-hem-pile-hat/

https://woii.com/product/beautiful-sports-bra-for-yoga-fitness-wide-shoulder-straps-cross-back/

https://woii.com/product/womens-solid-color-tight-yoga-long-sleeve-top-fitness/

https://woii.com/product/slim-curved-high-elastic-breathable-yoga-bra/

 

for single product tested link

https://woii.com/product/womens-mid-calf-striped-sports-socks/

 

——————

i have test on both browser chrome and firfox

the issues are the same

the theme i am using called wolmart by d-themes

 

 

 

Golam Kibria

Hi Sam,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Sam Kaid

Hi

I have created a temporary link, that works for three hours after login to the dashboard.

Golam Kibria

Hi Sam,

Please check now.

The image lazy loading option offered by the theme was causing the issue.

WordPress offers image lazy loading by default now.

Our plugin utilizes that option so you can skip the theme’s option.

Is there anything else we can help you with?

Thank You

Sam Kaid

thanks, it works now

one more thing, how to remove thumbnails from the mobile device, before installing the plugin there was no thumbnail, and the pictures was big, now there is a thumbnails beneath the product image and it takes space, which reduces the size of the image, is there any possible to remove thumbnails only from mobile device

 

Golam Kibria

Hi Sam,

Please add the following CSS to the customizer:

@media (max-width: 767px) {
.woo-variation-gallery-thumbnail-wrapper {
display: none;
}
}

Adjust the gallery width from here.

Let me know if this helps.

Thank You

Sam Kaid

Hi there, first I wanna thank you for the support I have received, and the effort.

everything works fine now

there is one more question:

I have a lot of variation, ex: 3 colors and each color has 5 sizes, I need to enter the additional images for each size and they are the same images, that is a lot of work

I have tried the Bulk image edit plugin named “WPC Variation Bulk Editor for WooCommerce” This plugin works fine and is free, but they are not compatible with your plugin, i have checked with other paid plugins and contacted their support they said the same is not compatible with your plugin, I can’t use it to add images at once, do you have or recommended plugin that compatible with yours?

Sam Kaid

Hi there

i did leave 5 star review, you deserve it,

regarding the plugin you shared, this is a duplicating variation, not so helpful because by duplicating the variation I need to edit other information one by one, first because the variations are generated by themselves because there are other systems connected to the product, which creates the products outside the woocommece then it will push the record to the website so that plugin won’t help, which I need it bulk editing plugin

Golam Kibria

Hi Sam,

I hope that you are doing great.

We have replied to your query from our live support section.

If you have more questions or confusion, please let us know.

Thank you