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Variation image not showing once selected

Hugo H

Dear all,

The image of the variation is not appearing when selected, only changing for the 1st thumbnail but not the main image.

Could you help me on this one ?

Thanks in advance for your precious help

Url where it is not working: https://www.luckyone-juwelier.de/shop/darling-ohrringe/

Url where it is working: https://www.luckyone-juwelier.de/shop/schwarz-vivoactive-5-uhr/

For information:
Wordpress / Woocommerce / Wp rocket / Avada Theme

Golam Kibria

Hi Hugo,

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you