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Product Options can not be selected

Oksana Vodotyka

Dear Customer Service,

we activated the plugin and it is displayed as we wished, but users are not able to select any product options in the frontend.

You may try it here (just try to select all 3 options and to put the item into cart, it dows not work)

https://interior-design-moebel.at/product/doppelbett-enkel-massivholzbett-mit-polsterung-und-stauraum-kopie/

Could you please take a look what could cause this problem?

Thank you very much

 

Hakik Zaman

Hi Oksana,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists.

=> If the problem is resolved, you will understand which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you