Hi Shahbaz,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
MP4 video not showing in the media
shahbaz kamal
Hi,
Today I have updated the images and MP4 video. all images are uploaded properly but when I try to add the video from the media MP4 is not showing, I am not select the video from the media.
https://prnt.sc/PPAvBPDI22hq
https://prnt.sc/GrZd4baetaTx
Can tell me what is the exact issue??
Thanks,