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Urgent: Variation Swatches show all items “Out Of Stock”

Leevi Remmer

Hello,

Happy new year!

I have an issue with the Variation Swatches for WooCommerce plugin. When scrolling through the website often the plugin shows as all items are out of stock, when they actually are not. The problem reoccurs all the time and there is no specific logic behind it. Mostly the issue is with our english version.

What may cause this issue and how can it be solved?

I gave you a temporary login to our admin to investigate the situation. Please let me know, if you also need an FTP login.

Kind regards,
Eliis

Hakik Zaman

Hi Eliis,

Thanks for reaching out to us.

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Thank you

Leevi Remmer

Hello,

Please check the video from here: https://www.loom.com/share/d807db93d5da4db7a97bee5be88d8c3a?sid=0dd438b6-5f2e-4daf-96a2-a8c5fb946fb6

I would have assumes, that the issue might be WPML related, but it is not. The issue is only on our EN version, so I assume there might be some bug.

We have had this issue before, but then it suddenly started to work again, not sure what helped. Now the issue has been there for a week and nothing seems to fix it. I have cleared the cache, de-activated and re-activated the plugin, re-saved the settings for the plugin, but the issue is still there.

Kind regards,

Eliis

Hakik Zaman

Hi Leevi,

Please change the value of the Archive variation Threshold like this: https://snipboard.io/KkUAtr.jpg

Then check whether it resolves your issue or not.

Thank You

Leevi Remmer

Thank you!

The problem has not reoccurred for several days now. Hope this solved the problem.

Kind regards,

Eliis