Hi Cagla,
We are sorry for the inconvenience. Will you please share more details of the issue?
Also, please give us temporary admin access to your site. We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Issue plugin
Cagla Cetinkaya
Everytime the swatches are not working out of a sudden. Its been a continuous issue. I like to see a solution, otherwise we are forced to quit with this plugin pro.