Hi Frédéric,
Will you please share your login details for our site [getwooplugins.com]?
We need this to investigate and manually fix the issue.
Thank You
Public
Ticket #144930
Hi.
It is quite difficult to give you access if it is FTP. I have no other user than www-data for the moment.
I need to create a “support” user.
I’ll do that if you need a FTP access.
Tell me.
Hi Frédéric,
We need your login for our site (to access your account).
Hope to hear from you soon.
Thank You
Hi Frédéric,
I have updated the plugin from you.
Once you share your login details for our site, we can investigate further.
Thank You
Ticket is closed.
Update 1.3.21
Frédéric Guariento
Hi,
I cannot update my pro version.
Here the error:
“A new version for Additional Variation Images Gallery for WooCommerce – Pro is available. View details of version 1.3.21. Automatic update is not available for this extension.”
How can I do ?
Thanks.